Gas and Electric Utility Client Account Manager

Take Your Business Development and Marketing Career to the Next Level 

Kleinfelder’s business development and marketing professionals help communicate innovative solutions. From identifying opportunities to developing winning strategies, they know how to leverage relationships, build new ones, and collaborate across areas, service lines, and markets. Are you interested in the opportunity to lead large-scale project opportunities? Join Kleinfelder and be part of our dynamic team! 

Step Into Your New Role

Kleinfelder is looking for highly motivated and experienced Gas and Electric Utility Client Account Manager to join our fantastic team in the SoCal Region. We are excited to present a challenging opportunity for an experienced and energetic person to help shape Kleinfelder’s future in the Energy Utility Market.  This candidate will foster relationships with top utility clients, work closely with local operations, and will assist in the development of client-centric delivery teams that will position us for extraordinary growth in the years to come.  Primary focus will be on senior level client engagement, overall market leadership, and development of teams centered on cross selling services to key client accounts. This position can sit in Los Angeles or San Diego.

The selected candidate will work in our team-oriented environment, primarily providing business/client development by developing and leading Strategic Growth Plan for our Utility partners in SoCal Northeast.  He or she will focus on expanding and diversifying Kleinfelder’s SoCal operation by: providing direct coaching, mentoring, training and career pathing to regional and divisional Client Account Managers (CAMs) focused on growth with key clients, introducing new clients and opportunities, cross-selling new services to existing Clients, and providing business development leadership. This is an excellent growth opportunity for an individual with an established network of Clients, looking to take a very reputable operation to the next level.

Specific expectations will include:

• Strong verbal and written communication skills and a proven talent at business development.
• Client service management skills and proposal preparation experience.
• Strong team building and communications skills.
• Working knowledge of project management systems, project scheduling, scoping, budgeting, cost analyses, resource analyses, and reporting.
• Understands our clients’ business and develops innovative solutions and sound recommendations to meet their needs. Identifies and develops project opportunities for new work and/or expanded services for new and established clients.
• Identifies opportunities and takes action to build relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals; shares information and solicits feedback.
• Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
• Knows the organization’s mission and functions, and how its social, political and technological systems work and operate effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
• Develops proposal strategies that utilize Company’s strengths and innovative thinking to gain a competitive advantage.  

Job responsibilities:

• Providing inspirational, business, market and professional development leadership;
• Providing safety leadership and stewardship;
• Collaborating and connecting with KLF internal resources to ensure our SoCal Team is fully knowledgeable and equipped to cross-sell our full suite of solutions to our clients;
• Providing team oriented, “fit for purpose” solutions to meet our clients’ expectations;
• Assessing risks and managing the risk appropriately for both Kleinfelder and our clients;
• In collaboration with Senior & Technical Leadership, and Recruiters, recruiting and retaining exceptional talent to the team;
• Significant experience with developing new business pursuits and a solid client base in SoCal.
• Drive sales from a select group of targeted clients.
• Develop and maintain strong relationships with clients in providing engineering and professional consulting services.
• The ability to work well in a matrixed environment, interacting with both business development and operations teams, as well as maintaining close communications with the client to represent their needs effectively. 
• Leading positioning and proposal efforts to grow the business.
• Mentoring staff to successfully deliver technical projects and enhance growth mentality in the group; 

Qualifications:

• Bachelor of Science, Engineering, or related technical field.
• 12+ years of related experience, 4-5 years of direct client interaction in the energy market and knowledge of applicable laws and regulations,4+ years of sales experience required.
• Masters of Science in Engineering is a plus.
• Professional Engineer License a plus.  

Move Forward with Kleinfelder 

Kleinfelder has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients’ transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated to doing the right thing, every day, on every project from over 85 offices in the US, Canada, and Australia. Connecting great people to the best work is our purpose – together, we deliver. 

Progress with an Employer that Values You 

Kleinfelder is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity. We are proud to offer the following: 

Benefits: Kleinfelder offers an excellent compensation and benefits package, including: medical, dental, vision, life insurance, 401(k) plan, and paid holidays. The expected salary range for the position is displayed in accordance with the California Equal Pay Acts.  Final agreed upon compensation is based upon individual qualifications and experience. Salary range: $138,967 - 156,881.

Career Development: We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career paths. We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications, and opportunities for career development through our internal Mentoring Program. 

Equal Opportunity: Kleinfelder is an Equal Opportunity Employer – Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules) 

NOTICE TO THIRD PARTY AGENCIES  

Please note that Kleinfelder does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Kleinfelder will not consider or agree to payment for any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Kleinfelder explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resume, including those submitted to hiring managers, are deemed to be the property of Kleinfelder.