East Division Quality & Risk Manager

Why Join Us?

• Be a Leader: Take on a pivotal role in shaping the future of our East Division operations.
• Collaborate and Grow: Work with a dedicated Division Leadership Team to develop and deliver quality and risk management that supports Area and Project Managers delivering a business plan centered around growth.
• Innovative Environment: Be part of a company that values innovation and encourages creative solutions.
• Work-Life Balance: Enjoy a healthy work-life balance with flexible working arrangements.
• Career Development: Access opportunities for continuous learning and professional growth.

Team Culture at Kleinfelder:

At Kleinfelder, we believe in fostering a collaborative and inclusive environment where every team member feels valued and empowered. Our team culture is built on the following principles:

• Accountability: We hold ourselves accountable for our actions and decisions, ensuring that we meet our commitments and deliver high-quality results.
• Integrity: We conduct our business with the highest ethical standards, maintaining honesty and transparency in all our interactions.
• Respect & Inclusion: We value diversity and inclusion, creating a workplace where everyone feels respected and included.
• Teamwork: We believe in the power of collaboration and teamwork, working together to achieve our common goals.
• Safety: We prioritize the safety and well-being of our employees, clients, and communities, ensuring a safe working environment for all.
• Quality: We deliver excellence in every project by upholding high standards, continuous improvement, and a commitment to client satisfaction.

Key Responsibilities:

• Continuously support, develop, and improve Project Managers in the Division and confirm they have the tools, knowledge and skills to consistently meet client and company expectations for quality, risk management, and profitability.
• Steward timely completion of Kleinfelder Project Manager Qualification System for newly hired (provisional) PMs, with a goal of having >90% of all provisional PMs fully Qualified within 1-year of starting to manage Kleinfelder projects.
• Develop, update, and/or deliver training and presentations on Kleinfelder quality & risk management processes and procedures to Division Area and Project Managers.
• Conduct project or portfolio reviews and audits to determine/measure quality & risk management compliance and understanding by AMs and PMs. Steward the creation of Performance Improvement Plans, as necessary, for underperforming PMs
• Track and support resolution of Division Legal/claims issues.
• Lead or participate in quality and risk (financial) Loss and Near Loss Investigations and cascade learnings across the Division and Company (e.g., Quality Flash)
• Attend and participate in company Divisional Quality Manager meetings, PM Community of Practice meetings, and serve on the PM CoP Service Line Leadership Team.

Education/Certification:

• Bachelor’s degree in Engineering, Geology, Environmental Science, or a related field required. Master’s/MBA degree or equivalent preferred.
• PMP or Kleinfelder PMQS Qualified PM – preferred

Experience:

• 9 – 12 years of related experience, 6 – 7 years project management experience and knowledge of applicable laws and regulations required. 5 – 6 years supervisory/management experience required
• Experience as a Project, Portfolio, or Program Manager in an engineering consulting firm or related professional business.
• Experience reviewing/negotiating contract T&Cs; conducting project reviews, audits, and incident investigations; and mentoring project managers in the application of fundamental quality and risk principles (e.g., project management plans; establishing and documenting a strong scope, schedule, and budget; appropriate assumptions and exclusions in proposals; change management; and client communication

Move Forward with Kleinfelder 

Kleinfelder has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients’ transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated to doing the right thing, every day, on every project from over 110 offices in the US, Canada, and Australia. Connecting great people to the best work is our purpose – together, we deliver. 

Progress with an Employer that Values You 

Kleinfelder is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity. We are proud to offer the following: 

Benefits: Kleinfelder offers an excellent compensation and benefits package, including: medical, dental, vision, life insurance, 401(k) plan, and paid holidays.  The expected salary range for the position is displayed in accordance with the Maryland & Massachusetts Wage Transparency Laws.  Final agreed upon compensation is based upon individual qualifications and experience. Salary range: $170,000-$315,000. 

Career Development: We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career paths. We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications, and opportunities for career development through our internal Mentoring Program. 

Equal Opportunity: Kleinfelder is an Equal Opportunity Employer – Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules) 

NOTICE TO THIRD PARTY AGENCIES  

Please note that Kleinfelder does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Kleinfelder will not consider or agree to payment for any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Kleinfelder explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resume, including those submitted to hiring managers, are deemed to be the property of Kleinfelder.